![]() If you are using Wi-Fi, please try switching to a cable – Ethernet – connection instead. Please make sure that your internet connection is stable and uninterrupted. Not connected to the internet while attempting to connect Proton VPN Please make sure that you have a valid subscription or upgrade your account. If your subscription ran out, Proton VPN will not connect to the internet.Learn more about locating your Proton VPN password. Safari, Chrome, Firefox) would do when trying to visit the website. This test we perform simulates what an actual web browser (e.g. Please make sure that you typed your credentials correctly before attempting to connect. Run WordPress Security Test How do we check if is down 1) We check the server to see if it is responding and we do this from a region closest to you.The following links have detailed instructions on how to uninstall and install Proton VPN. please uninstall Proton VPN completely and re-install it. Sometimes an operating system takes a wrong turn and slows down a program.If your system time is, for example, set to April, 1st, 2005, an SSL certificate from 2007 will be rejected and the connection will fail. If your system time is not set correctly, you might be unable to log into Proton VPN.For detailed instructions on how to install Proton VPN please visit this article. Make sure Proton VPN is properly installed and that you have granted permission to install the OpenVPN TAP adapter.If the problem persists on all servers, please also check your firewall/ antivirus settings. However once in a while a server may still go down unexpectedly. If you have connection problems with a single server or country, it’s quite likely a temporary problem or downtime, e.g. Most of the steps described here can be done without direct support from our support team, but in case you get stuck or don’t know how to handle certain things, we will be there for you. On Twitter, Facebook, Google News, and Instagram.In cases Proton VPN can’t connect, please refer to the following list of solutions. They have also taken several additional precautions to ensure our servers remain secure even in a high-risk location and you can read more about them here.įollow HT Tech for the latest tech news and reviews, also keep up with us This means that even if the Hong Kong servers were to be seized or compromised by the authorities, they would not contain any information that could compromise ProtonVPN users. ProtonVPN has a strict no-logs policy, and there is no personally identifiable information stored on any of their VPN servers. Second, Proton Technologies has experience in maintaining servers in high-risk countries, and they have designed ProtonVPN to help people protect their privacy in the face of pervasive surveillance. This makes it extremely difficult to track ProtonVPN users,” Yen added. “First, we offer Secure Core VPN, which routes your traffic through special, hardened servers in countries with strong data protection laws (in this case, Sweden) before connecting you to a server in Hong Kong. However, if one has to use the servers in Hong Kong, they have implemented a number of safety measures to keep it secure. Proton suggests people use servers in Taiwan, Singapore, Japan, South Korea and Malaysia which support low latency connections with Hong Kong. Yen explained that under current regulations, Hong Kong is a high-risk location, and they would not generally recommend using theit servers there if anyone is handling sensitive content or communications. If push comes to shove, ProtonVPN servers will be pulled out of Hong Kong, the company, however, would like to fight first to give people their fundamental rights for as long as they can. However, it is not our policy to leave without putting up a fight,” Yen said adding that if measures are taken to pressure ProtonVPN into compromising the privacy and security of users of the Hong Kong servers, they will challenge those measures in court. “Our longstanding policy is to leave countries rather than compromise our values. If the problem persists on all servers, please also. I downloaded it to try it out, and boy o'boy The new Proton VPN does get through the blockade indeed and connects successfully to any of the limited free options available. “After much deliberation, we have decided to keep our servers in Hong Kong, not only because we believe we can keep them secure, but also because we believe in fighting for Hong Kong,” wrote Andy Yen, the founder of Proton Technologies, the company that owns ProtonVPN. However once in a while a server may still go down unexpectedly. Being a Proton mail user, got an email last week breaking the news of a new and improved VPN, with emphasis that it can get around censorship.
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